Privacy Policy

This Privacy Policy governs the manner in which VIP Bin Cleaning Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the www.vipbincleaning.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by VIP Bin Cleaning (2017) Ltd. For the purposes of the Data Protection Act 1998 the Data Controller is VIP Bin Cleaning (2017) Ltd.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the IP address, the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information and is collected solely for the purpose of system administration and to monitor browsing habits and patterns.

Where we store your personal identification information

The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our master franchisees, franchisees or suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How we use collected information

VIP Bin Cleaning Ltd may collect and use Users personal information for the following purposes:
To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests
To send you marketing information about the services that we offer
If you have previously purchased services from VIP Bin Cleaning we may contact you by e-mail or SMS. If you have not previously purchased services from us we will only contact you by electronic means if you have consented to this. Please note that you can ask us to stop sending you marketing materials at any time if you no longer wish to receive them.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. However, we may share your personal information with members of the VIP Bin Cleaning network. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

User Rights

Users have the right to ask us not to process personal information for marketing purposes. Users can exercise their right to prevent such processing by checking certain boxes on the forms we use to collect data or by contacting us at any time (please see our contact details below).
Users also have the right to access information held about them. Users’ right of access can be exercised in accordance with the Data Protection Act 1998. Any access request may be subject to a fee of £10 to meet our costs in providing details of the information we hold.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

VIP Bin Cleaning has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact our Head Office:
VIP Bin Cleaning (2017) Limited, Evolution House Iceni Court, Delft Way, Norwich, NR6 6BB, UK. Company Registration No. 10870167.